Terms and Conditions

Our Terms and Conditions were last updated on 12th September 2025.

Welcome to The Glow Collective, a personal development brand owned and operated by Positive Growth Ltd, a private limited company registered in England and Wales (Company No. 16013202, registered office at 20-22 Wenlock road, London N1 7GU). These Terms and Conditions govern your use of our website (the "Site"), digital products, and services. By accessing our content or making a purchase, you agree to be legally bound by these terms.

HI THERE

Welcome to our Terms and Conditions! These boxes aren’t legally binding, you can use them as an aid for understanding the legal language.

1. Use of Our Site and Services

You may use our website and purchase our content for your personal, non-commercial use only. You agree not to copy, reproduce, distribute, modify, or exploit any of our materials without express written consent. All content — including but not limited to PDFs, audio recordings, journal templates, coaching tools, video content, graphics and branding — is the intellectual property of Positive Growth Ltd and protected by copyright laws.

Any breach of these terms may result in the termination of your access and possible legal action.

Age limit

Age restrictions apply: Positive Growth ltd does not permit those under 18 to use the Service. We do our best to restrict access to our sites, products and services to minors. Even if the content of our products and services is not of a shocking nature, we prefer to target a mature audience capable of understanding the implications and responsibilities of the business world.

Any subscriber who does not meet these criteria will be deleted from our database as soon as this is brought to our attention. Likewise, any customer who does not meet these criteria will be reimbursed immediately and a return of the product(s) concerned will be required.

2. Digital Products & Refunds

Due to the digital nature of our products (such as journals, meditation audio packs, and eBooks), all sales are final and non-refundable once delivery is confirmed. We comply with UK consumer protection law regarding digital downloads.

If you experience technical difficulties accessing your purchase, please contact us at [Insert Email]. We will make every reasonable effort to resolve the issue.

3. Coaching and Content Disclaimer

All materials provided by The Glow Collective are intended for personal growth, self-reflection, and wellbeing. They are not intended as a substitute for therapy, legal advice, financial guidance, or medical care. You are responsible for your own decisions and outcomes when applying any concepts from our materials.

If you are experiencing emotional distress or mental health concerns, we encourage you to seek support from a licensed therapist or medical professional.

4. Community guidelines

If you participate in any of our group spaces (e.g., WhatsApp groups, coaching calls, forums), you agree to uphold a tone of respect, kindness, and confidentiality. We reserve the right to moderate or revoke access to any community feature if you violate these standards.

5. Limitation of liability

To the fullest extent permitted by law, Positive Growth Ltd disclaims all liability for any direct, indirect, or consequential losses arising from your use of our website, products, or services. Our total liability shall not exceed the amount you paid for the product or service in question.

6. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be resolved exclusively in the courts of England and Wales.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.